Promenade Hotel - Kota Kinabalu

No. 4, Lorong Api-Api 3, Api-A, Kota Kinabalu, Malaysia, 88000  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Promenade Hotel - Kota Kinabalu

 Free Wi-Fi
 Parking
 24-Hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Steam bath

 Breakfast

Overview

Promenade Hotel is a 4-star superior hotel offering a breathtaking view of the South China Sea and Tunku Abdul Rahman Park. Featuring international architecture, the property was remodeled in 2009.

An excellent location close to a ferry port provides a quick access to Kota Kinabalu City Bird Sanctuary, Tabin Wildlife Reserve and Lok Kawi Wildlife Park. The venue is set within 6km from Kota Kinabalu city center.

There are markets and shops within a quick reach of the hotel.

Promenade Hotel lies within 5 minutes’ drive to Kota-Kinabalu International airport.

Rooms

Each of the 451 en-suite guestrooms feature a standard décor, individual climate control, a writing desk, satellite TV, a laptop-size safe and a minibar together with spacious bathrooms. Other comforts include an electric kettle and coffee/tea makers for self catering.

Eat

Breakfast is offered in the restaurant every morning. At the air-conditioned restaurant guests can enjoy Asian cuisine. The Karaoke bar features free Wi-Fi, live music and karaoke.

Services

The hotel offers currency exchange and a tour desk and such services as room service, 24-hour reception and concierge service.

Relax

The on-site steam baths and massage will meet all guests' expectations.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible on site at MYR 3 per day.

Year renovated:   2009.  Number of rooms:   451.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi
  • On-site parking
  • Early check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Adults only
  • Safe deposit box
  • No pets allowed
  • Coffee shop
  • Currency exchange
  • Barber shop
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Dry cleaning
  • Laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Bed and breakfast
  • A la carte restaurant
  • Snack bar
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services

Leisure facilities

  • Outdoor swimming pool
  • Live entertainment
  • Night club
  • Spa & wellness center
  • Steam bath
  • Shiatsu massage
  • Leisure/TV room

Room view

  • Sea view
  • City view

Room facilities

  • Air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Living room
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer

Kitchen facilities

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  12 pm

Check-Out

  • until  2 pm

Children and extra beds

  • One child under the age of 6 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Promenade Hotel - Kota Kinabalu Kota Kinabalu location
Show big map »

Hotel Address:

No. 4, Lorong Api-Api 3, Api-A, Kota Kinabalu, Malaysia, 88000

Get directions
City Center
  • Kota Kinabalu
    5.2km
Airports
  • Kota-Kinabalu International Airport (BKI)
    4.9km
Train Stations
  • North Borneo Railway
    3.5km
Restaurants
  • Mai Yai Thai Orchid (cuisine: Thai)
    110 m
  • Ocean Seafood Village (cuisine: Chinese)
    200 m
Parks
  • Tunku Abdul Rahman Marine Park
    540 m
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  2 pm
  • Year renovated:
    2009
  • Number of rooms:
    451

Rooms and availability

Promenade Hotel Club Deluxe Room Hotel informationPromenade Hotel Club Deluxe Room Hotel informationPromenade Hotel Club Deluxe Room Hotel information
Club Deluxe Room
Bed type: Double Bed
Size: 25m2
Check Prices
  • Air conditioning
— Less information+ More information

Double room

Room facilities
    Promenade Hotel Club Deluxe SuitePromenade Hotel Club Deluxe SuitePromenade Hotel Club Deluxe Suite
    Club Deluxe Suite
    Bed type: Double Bed
    Size: 44m2
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Double room

    Room facilities
      Promenade Hotel Standard Double Room Hotel informationPromenade Hotel Standard Double Room Hotel informationPromenade Hotel Standard Double Room Hotel information
      Standard Double Room
      Bed type: Double or Twin beds
      Size: 25m2
      Check Prices
      • Air conditioning
      — Less information+ More information

      This twin/double room features a satellite TV, electric kettle and air conditioning.

      Room facilities
        Promenade Hotel Junior SuitePromenade Hotel Junior SuitePromenade Hotel Junior Suite
        Junior Suite
        Bed type: 1 Super-King Size bed or Double Bed or 1 Single bed
        Size: 44m2
        Check Prices
        • Air conditioning
        — Less information+ More information

        Double room

        Room facilities
          Promenade Hotel Club Superior Room Hotel informationPromenade Hotel Club Superior Room Hotel informationPromenade Hotel Club Superior Room Hotel information
          Club Superior Room
          Bed type: Double Bed
          Size: 25m2
          Check Prices
          • Air conditioning
          — Less information+ More information

          Double room

          Room facilities
            Promenade Hotel Club Superior SuitePromenade Hotel Club Superior SuitePromenade Hotel Club Superior Suite
            Club Superior Suite
            Bed type: Double Bed
            Size: 44m2
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Double room

            Room facilities
              Promenade Hotel Superior Double RoomPromenade Hotel Superior Double Room Hotel informationPromenade Hotel Superior Double Room Hotel information
              Superior Double Room
              Bed type: Double or Twin beds or Double Bed
              Size: 25m2
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              Overlooking the city of Kota Kinabalu, this air-conditioned room is fitted with a seating area, a satellite flat-screen TV and free tea/coffee making facilities. The en suite bathroom comes with a bathtub or shower and free toiletries.

              Room facilities
                Promenade Hotel Superior Club Level SuitePromenade Hotel Superior Club Level SuitePromenade Hotel Superior Club Level Suite
                Superior Club Level Suite
                Size: 44m2
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information

                This suite has a bathrobe, air conditioning and electric kettle. Room package includes: - Buffet breakfast at Promenade Club Lounge (11th floor) - Sunset cocktails at Promenade Club Lounge - Coffee/tea at Promenade Club Lounge - Free 2 bottles of Acqua Panna Natural Spring Water from Tuscany, Italy - Free suit pressing (1 suit) - Welcome fruit basket - Free shoe polishing service - Daily newspaper

                Room facilities
                  Promenade Hotel Superior SuitePromenade Hotel Superior SuitePromenade Hotel Superior Suite
                  Superior Suite
                  Bed type: 1 Super-King Size bed
                  Size: 44m2
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information
                  Room facilities
                    Promenade Hotel Deluxe Double RoomPromenade Hotel Deluxe Double RoomPromenade Hotel Deluxe Double Room
                    Deluxe Double Room
                    Bed type: Double or Twin beds or Double Bed
                    Size: 25m2
                    Check Prices
                    • Air conditioning
                    • Private bathroom
                    — Less information+ More information

                    This larger air-conditioned room offers views of the South China Sea and is fitted with a seating area, a satellite flat-screen TV and free tea/coffee making facilities. The en suite bathroom comes with a bathtub or shower and free toiletries.

                    Room facilities
                      Promenade Hotel Deluxe Club Level Suite
                      Deluxe Club Level Suite
                      Size: 44m2
                      Check Prices
                      • Air conditioning
                      • Shower
                      — Less information+ More information

                      This suite has air conditioning, bathrobe and sea view. Room package includes: - Buffet breakfast at Promenade Club Lounge (11th floor) - Sunset cocktails at Promenade Club Lounge - Coffee/tea at Promenade Club Lounge - Free 2 bottles of Acqua Panna Natural Spring Water from Tuscany, Italy - Free suit pressing (1 suit) - Welcome fruit basket - Free shoe polishing service - Daily newspaper

                      Room facilities
                        Promenade Hotel Deluxe SuitePromenade Hotel Deluxe SuitePromenade Hotel Deluxe Suite
                        Deluxe Suite
                        Bed type: 1 Super-King Size bed
                        Size: 44m2
                        Check Prices
                        • Air conditioning
                        • Shower
                        — Less information+ More information
                        Room facilities
                          Promenade Hotel Spacious Junior SuitePromenade Hotel Spacious Junior Suite
                          Spacious Junior Suite
                          Size: 44m2
                          Check Prices
                          • Air conditioning
                          • Private bathroom
                          — Less information+ More information

                          This spacious air-conditioned suite overlooks the South China Sea. It is fitted with a sofa seating area, a satellite flat-screen TV and free tea/coffee making facilities. The en suite bathroom comes with a bathtub or shower and free toiletries.

                          Room facilities
                            Promenade Hotel Executive Club Level Suite
                            Executive Club Level Suite
                            Size: 50m2
                            Check Prices
                            • Air conditioning
                            • Shower
                            — Less information+ More information

                            This suite has a electric kettle, air conditioning and bathrobe. Room package includes: - Buffet breakfast at Promenade Club Lounge (11th floor) - Sunset cocktails at Promenade Club Lounge - Coffee/tea at Promenade Club Lounge - Free 2 bottles of Acqua Panna Natural Spring Water from Tuscany, Italy - Free suit pressing (1 suit) - Welcome fruit basket - Free shoe polishing service - Daily newspaper

                            Room facilities
                              Promenade Hotel Executive SuitePromenade Hotel Executive SuitePromenade Hotel Executive Suite
                              Executive Suite
                              Bed type: 1 Super-King Size bed
                              Size: 50m2
                              Check Prices
                              • Air conditioning
                              • Shower
                              — Less information+ More information
                              Room facilities

                                How to reach hotel

                                hotel Promenade Hotel - Kota Kinabalu Kota Kinabalu location
                                Show big map »

                                Hotel Address:

                                No. 4, Lorong Api-Api 3, Api-A, Kota Kinabalu, Malaysia, 88000

                                Get directions
                                City Center
                                • Kota Kinabalu
                                  5.2km
                                Airports
                                • Kota-Kinabalu International Airport (BKI)
                                  4.9km
                                Train Stations
                                • North Borneo Railway
                                  3.5km
                                Restaurants
                                • Mai Yai Thai Orchid (cuisine: Thai)
                                  110 m
                                • Ocean Seafood Village (cuisine: Chinese)
                                  200 m
                                Parks
                                • Tunku Abdul Rahman Marine Park
                                  540 m
                                Hotel information
                                • Check-In:
                                  from  12 pm
                                • Check-Out:
                                  until  2 pm
                                • Year renovated:
                                  2009
                                • Number of rooms:
                                  451

                                Promenade Hotel Location

                                Legend
                                • Current hotel
                                • Hotels nearby
                                • Other hotels
                                • Airports
                                • Underground stations
                                • Train stations
                                • Parks
                                • Tourist attractions
                                • Museums
                                • Convention centers
                                • Stadiums
                                • Food and meals
                                • General

                                Hover above the icons to see hotel photo and details.

                                Click the hotel to go to the main hotel page.

                                Route Planner
                                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                What's nearby

                                Tourist attractions

                                • Tunku Abdul Rahman Park - 1.1km
                                • KK Esplanade - 1.2km
                                • Signal Hill Observatory - 1.6km
                                • Kota Kinabalu Wetland Centre - 2.6km

                                Places of interest

                                • Atkinson Clock Tower - 1.1km
                                • Sabah State Mosque - 1.7km

                                Train stations

                                Shopping areas

                                • Kota Kinabalu Central Market - 900 m
                                • Gaya Street (Sunday Market) - 1.0km

                                Monuments and Landmarks

                                • Likas City Mosque - 4.8km

                                Stadiums

                                • Likas Sport Complex - 3.0km

                                Local Attractions

                                • Sabah State Museum - 1.7km
                                  Locked Bag 2015, Kota Kinabalu
                                • Lok Kawi Wildlife Park - 2.2km
                                  Jalan Pintas Penampang, Kota Kinabalu
                                • Kota Kinabalu City Bird Sanctuary - 2.6km
                                  Off Jalan Bukit Bendera Upper, Kota Kinabalu
                                • Green Connection - 2.1km
                                  2.5 off Jalan Tuaran, Kota Kinabalu
                                • Mount Kinabalu - 2.5km
                                  Kinabalu Park, Kota Kinabalu

                                Near the hotel

                                • Tunku Abdul Rahman Marine Park - 540 m
                                  Kota KinabaluMalaysia
                                • Kota Kinabalu City Mosque - 1.5km
                                  Central road of Kota Kinabalu, Kota Kinabalu
                                • Atkinson Clock Tower - 1.3km
                                  Jalan Dewan, Kota Kinabalu

                                Restaurants Nearby

                                • Mai Yai Thai Orchid - 110 m

                                  Address: Waterfront

                                  67% likes this, based on 98 reviews
                                  Cuisine: Thai

                                • Devis - 200 m

                                  Address: Api Api centre

                                  Cuisine: Indian

                                • Peppermint the vietnamese restaurant - 420 m

                                  Address: Asia City
                                  Phone: +6088 231130

                                  65% likes this, based on 63 reviews
                                  Price Range: GBP 0 - GBP 7

                                • Ocean Seafood Village - 200 m

                                  Address: 4 Lorong Api-Api 3, Api-Api Centre
                                  Phone: 08 6269 701

                                  62% likes this, based on 90 reviews
                                  Cuisine: Chinese

                                • The Aussie Barbeque and Bar - 400 m

                                  Address: The Waterfront,
                                  Phone: 088 243449

                                  57% likes this, based on 42 reviews
                                  Cuisine: Australian

                                Hotel information
                                • Check-In:
                                  from  12 pm
                                • Check-Out:
                                  until  2 pm
                                • Year renovated:
                                  2009
                                • Number of rooms:
                                  451
                                Hotels nearby
                                Cities nearby
                                • Labuan hotels - 123km
                                • Sandakan hotels - 127km
                                • Miri hotels - 127km
                                • Kinabalu National Park hotels - 56km
                                • Kudat hotels - 127km
                                • Sabah hotels - 70km
                                • Limbang hotels - 127km
                                • Lahad Datu hotels - 127km
                                • Tawau hotels - 127km
                                • Ranau hotels - 61km

                                Promenade Hotel Reviews

                                Guest reviews are submitted by our customers after their stay at Promenade Hotel

                                Average guest rating

                                7.4out of 10
                                Very good
                                Based on 38 reviews

                                Rating by category:

                                Rooms
                                8.3
                                Location
                                7.8
                                Value
                                9.2
                                Service
                                8.7

                                Individual guest reviews

                                • Single
                                  8.0

                                  Convenience of location and price range.Friendly and helpful staff.

                                • Couple
                                  6.2

                                  The location is perfect.Also, the sea view (only available for delux room) is very nice too.

                                  If there is free shuttle bus pick up service from the airport will be better. Also, they never reply me email since I wanted to check something with them before the trip starts. That kinda makes me worried about my hotel confirmation. But everything else was quite nice.

                                • Family with children
                                  9.6

                                  the location was great, hotel services was expedient and quick to respond, friendly and warm greetings, overall felt welcome and valued customer

                                  we needed to call a doctor and they told us that it would be expensive for the doctor to do room service yet they did not provide adequate information or help in regards to finding a doctors surgery. i think for next time, staff should be aware of where a doctors surgery is and can provide enough information for customers to get to one.

                                • Single
                                  3.2

                                  (1) Bad Staff (2) not reasonable price

                                • Single
                                  6.6

                                  Pillow cases were not changed but only straightened.

                                • Older travelers
                                  7.8

                                  Convenient location, comfortable rooms with ta making / hairdrier

                                  Reception staff slow and always seemed to use a card reader that didin;t work (we stayed on 3 separae occasions for single nights) and every time we had a probem that our card wasn;t acccepted (which always gotresolved, but it took ages to cehck in / check out.

                                • Group of friends
                                  7.4

                                  The price and location

                                  the check out was really bad, the credit card facility did not work, and we nearly missed our plane.

                                • Older travelers
                                  5.0

                                  The location.

                                  This hotel has an impressive lobby but the standard drops as soon as you enter the room. Counter staff needs proper training. Food quality as well as services is a nightmare at the cafe.

                                • Single
                                  7.4

                                  The passage to the hotel swimming pool from the room are rather inconvenient. Leisure centre could use a little bit of tiles replacement at the jacuzzi.

                                • Couple
                                  10.0

                                  Very nicely presented rooms, excellant service from Staff great value for money

                                • Family with children
                                  9.4

                                  We love the view from our room. Convenient location. Restaurants, pubs, wet market, handicraft market, shopping center is all within walking distance.

                                • Family with children
                                  5.0

                                  The waiting time for checking in and out takes a lot of time. The environment of the hotel is below par.

                                • Couple
                                  5.4

                                  The price, location and bed. They provided facilities like stove (including the kitchen), fridge and hot kettle plus tea.

                                  The room wasn't that clean. The apartment was old and dingy. I didn't feel safe leaving the apartment everytime we go out because the place was an open space. Outsiders could easily access the apartments through the stairs. The lif was old. The whole was place was dirty. Only 3 local tv channels. The bathroom was dirty. The toilet bowl had rust that look like shit. The water pressure was laughable. The heater didn't function well.

                                • Family with children
                                  5.4

                                  no privacy room for couples

                                • Family with children
                                  4.6

                                  convenience reach to shopping center and city tour

                                  very poor sound insulation(external wall using gypsum board)

                                How to reach hotel

                                hotel Promenade Hotel - Kota Kinabalu Kota Kinabalu location
                                Show big map »

                                Hotel Address:

                                No. 4, Lorong Api-Api 3, Api-A, Kota Kinabalu, Malaysia, 88000

                                Get directions
                                City Center
                                • Kota Kinabalu
                                  5.2km
                                Airports
                                • Kota-Kinabalu International Airport (BKI)
                                  4.9km
                                Train Stations
                                • North Borneo Railway
                                  3.5km
                                Restaurants
                                • Mai Yai Thai Orchid (cuisine: Thai)
                                  110 m
                                • Ocean Seafood Village (cuisine: Chinese)
                                  200 m
                                Parks
                                • Tunku Abdul Rahman Marine Park
                                  540 m
                                Hotel information
                                • Check-In:
                                  from  12 pm
                                • Check-Out:
                                  until  2 pm
                                • Year renovated:
                                  2009
                                • Number of rooms:
                                  451